Plan your visit


Net-Zero Live 2020 will be taking place at the NEC, Birmingham.

Hall 12
NEC, Birmingham
B40 1NT

Show opening times:

Tuesday 10 November 2020 - 9.30am to 5.00pm
Wednesday 11 November 2020 - 9.30am to 4.00pm

We’re keen to help you prepare for your visit to the NEC and make the most of the facilities on site. Click below to find out how to save 20% on Avanti West Coast train fares to the NEC, find somewhere to stay and where to eat out.

Don't forget to use NEC PLUS to discover the latest discounts, offers and useful information that will come in handy before your event, helping you save time, money and make the most of your trip to the NEC

NEC facilities include:

  • Car parking
  • Shuttle buses and taxis
  • WiFi
  • Catering
  • Cash machine
  • Cloakrooms and lost property
  • Disabled facilities & mobility equipment
  • International trade promotion centre
  • Pay phones, post boxes and mobile charging
  • Business services
  • Prayer facilities
  • Toilets, changing places & baby facilities

Water dispensers will be available throughout the show floor - please don't forget your water bottles!

To find out more, and for downloadable maps, please visit: 


If there’s anything else you’d like to know, please call the NEC on +44 (0)121 780 4141 or email them via:

Getting to the NEC

By train

The NEC is located less than a ten-minute walk from Birmingham International Station, which means you can arrive at Net-Zero Live quickly and conveniently, without even having to step outside!

Many services run direct to Birmingham International. If yours doesn’t, you can catch a connecting train at Birmingham New Street. There are regular services and the journey only takes 10-15 minutes. For further information call National Rail enquiries on 08457 484950 or visit

An exclusive 20% discount is valid on Avanti West Coast Advance fares. To get your discount click here.

20% off train fares

By car

The NEC is eight miles east of Birmingham City Centre, and at the heart of the UK motorway network.

The postcode is B40 1NT.

The NEC has 16,500 spaces available. Follow the signage or directions provided by the NEC traffic team to get you to the right car park area for your event. Once you’ve parked, you can either take a free shuttle bus or walk to the hall using the sign posted footpaths.

Standard parking is charged at £16 per day by the NEC, however you can pre-book online from £12 per day. Please visit:

By bus & coach

Over 120 National Express and Megabus coach services run daily across the UK to Birmingham Airport. From the Airport, you can get to the NEC via the free air-rail link, which takes just 90 seconds and runs every two minutes.

National Express coaches run services between Digbeth coach station, near Birmingham city centre, to Birmingham Airport. From the airport you can get to the NEC in minutes. For further details, please visit

Birmingham New Street station is approx. 11 minutes walk from Digbeth coach station.

The NEC is approximately 10 miles by taxi from the coach station at Digbeth.

For stagecoach services, visit

Jumping on a bus in Birmingham City Centre? You’ll need the X1 service (every 15 minutes) or the 97A (every 30 minutes). Local services also run from Solihull (966) and Coventry (900).

By taxi
The NEC have teamed up with TOA Taxis to ensure a safe, friendly service is availanle to you 24/7 at the NEC. You can book over the phone by calling +44 (0)121 427 8888 or 0800 014 2729, online or via their handy app. Alternatively, pick a taxi up at the clearly marked ranks outside the NEC main entrances. For added convenience, TOA Taxis accept all major credit cards, subject to a charge of 10% + VAT.

If you plan to arrive at the NEC using a different taxi or private hire provider, you will be dropped off at either the Piazza drop off and pick up area or the Atrium entrance.

At the end of your visit, if you choose to use TOA you can be picked up by the main entrance, or if you are being picked up by another taxi or private hire provider, you will need to go to the Private Hire pick up area. You will find one located at either the Piazza or Atrium, a short walk from the main entrances.

By plane

The NEC is just minutes away from Birmingham Airport (BHX) – handy for international visitors and those on UK internal flights!

From the airport, take the free and fast Air-Rail Link to Birmingham International Railway Station and then it’s just a minutes walk the to the NEC entrance.

The Air-Rail Link runs every two minutes and takes just 90 seconds to reach the NEC. It leaves the airport from the upper level of Terminal 1, and operates daily between 0515am and 0200am.

For further information:


Make sure you take advantage of NEC PLUS to discover the latest discounts, offers and useful information that will come in handy before your event, helping you save time, money and make the most of your trip to the NEC


Event Express

Net-Zero Live is working with Event Express to provide discounted hotel accommodation. The team have negotiated discounted rates at hotels around the NEC, exclusively for event attendees.

If you are unsure of your exact requirements, Event Express also offer flexible cancellation policies, which allow you to make amendments and cancellations at no charge until closer to the event, and Event Express do advise that exhibitors book now and amend later in order to guarantee your preferred hotel.

The Event Express service is completely free to use with no hidden charges and no booking or transaction fees, and the friendly reservations team will liaise directly with the hotels on your behalf. For more information, please contact Event Express directly via the email or telephone number listed below, or alternatively refer to the accommodation web link to book your accommodation online.

T: 01905 732737 


Free Wi-Fi

Need to stay in touch with the office? Responsible for your business’ social media updates? Just can’t wait to post a selfie? No problem, all visitors to the NEC can connect to WiFi across the entire venue completely free of charge. However, we recommend the service is for checking emails and posting on social media etc, not for streaming. If you’re unsure how to connect, or experience any difficulties, just head to our Visitor and Business Centres and we’ll get you surfing the web in no time.

Food and drink

We know you’re going to be busy while at the NEC. Whether you’re looking for breakfast, lunch, snacks or dinner, the NEC has something for you. View the latest offers and a selection of what is on offer at

Use NEC PLUS to discover the latest discounts, offers and useful information that will come in handy before your event, helping you save time, money and make the most of your trip to the NEC

Water dispensers will be available throughout the show floor - please don't forget your water bottles!

Eating out

Located on the NEC site, adjacent to the Genting Arena, Resorts World Birmingham is one of the most exciting retail & leisure developments to arrive here in the UK. It joins a family of Resorts World destinations located across Asia and the USA, Resorts World can be found in Singapore, Manila, Hong Kong, Kuala Lumpur and New York. You can now experience the magic first hand here at the NEC – now a truly 24/7 leisure destination.

Use NEC PLUS to discover the latest discounts and offers:

Bank and cash points

You will find portable cash dispensers (withdrawal fees apply) around the NEC venue, while free NatWest and HSBC ATMs can be found at the train station.

Chaplaincy and prayer rooms

Visitors from every faith have always been warmly welcomed at the NEC. There is a prayer room available on the Piazza (located between Halls 1 and 2), for consultation and support. Inside the room you’ll find washing facilities, prayer mats and holy books, many of which have been generously donated by representatives of local faiths. The NEC are also happy to put you in touch with local faith leaders and places of worship, just call the NEC's chaplain on +44 (0)121 767 2911.

Cloakrooms and lost property

When visiting an event, the last thing you need is excess baggage. So why not drop off your bags, coats and luggage at the NEC's cloakrooms, which can be found adjacent to the halls. Items are charged at £1 each (cash only). In the interests of safety and security, overnight storage is not possible, sorry.

Disabled services

We and the NEC are fully committed to ensuring accessibility to every visitor, all the time.

Wheelchairs are available free of charge for blue badge holders and £5 for all other visitors. The number of wheelchairs available is limited, so we strongly advise if you have your own and are able to, please bring it with you.

Scooters are £15 per hire for all visitors.

We strongly advise visitors to pre-book equipment to avoid disappointment. A telephone booking line is available Monday - Friday, 09:00 - 16:00 on +44 (0)121 780 4141 (option 2, then option 7). Or alternatively, please email

All pre-bookings will be held until 11:00 on the day booked for, unless otherwise advised.

For any visitors who have not pre-booked equipment and arrive on the day, any remaining stock will be issued on a first-come, first-served basis. As collection varies from event to event, please check the collection point when making a booking.

Mobility equipment hire is only available during event open times and we can only accept payment by card for any equipment hired.

Mobile charging, payphones and postboxes

The NEC offer secure mobile charging units in the Piazza and Atrium. Compatible with most major models, charging costs £1.50 for 30 minutes, £2.00 for 50 minutes or £3.00 for 90 minutes. If you’d prefer to keep it old school and make a quick call home or abroad from a payphone, you’ll find several located in the Atrium (Halls 6-20) and the Piazza (Halls 1-5).

Need to post an urgent letter or send a parcel? Don’t worry, we have a number of post-boxes at the NEC and collections are made daily. We can even weigh your package and supply the stamps if you need us to, just head to our Visitor and Business Centre. There’s also a post office located at Birmingham Airport, which can be accessed from the NEC on foot via the free air-rail link.

Visa Information

If you are not a British citizen or a national of a country in the European Economic Area (EEA), you will require a visa to travel to the United Kingdom.

Net-Zero Live does not provide visa invitation letters for prospective visitors under any circumstances. If you require further information regarding visas please visit the UK Border Agency website or contact your local Embassy.

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